FAQ
1. How will I get to know my order is confirmed?
After your order has been placed, we ensure to send a confirmation email or message to the respected details submitted with us for confirmation.
2. Are prescriptions required for certain medicines?
Yes. Medications classified as prescription-only require valid documentation from a registered healthcare professional before processing.
3. How are medicines packaged for delivery?
All products are securely and discreetly packed to protect both privacy and product quality during shipping.
4. Is it possible to modify my order after placing?
Changes may be possible if the order has not yet been dispatched. Please contact our team immediately for assistance.
5. What should I do if my package is delayed?
If your order has not arrived within the estimated timeframe, reach out to our support team with your tracking details so we can investigate promptly.
6. Is my medical and payment information kept confidential?
Yes, we take prime care to secure all of our customers’ details with tighter security.