Product Returns

At Discount Meds Australia, we prioritize product integrity and patient safety. 

Our return and refund is initiated under the complete Australian health regulation and with proper measures.

By chance if you receive a damaged product, incomplete or incorrect, you can return to us. Our team will support you within 48 hours of delivery.

Our team might ask for product photos or order details. We request our customers to cooperate to sort out the process easily.

For safety and compliance reasons, medicines that have been opened, used, or improperly stored after delivery cannot be accepted for return. 

Once our team undergoes a complete process, we initiate the return and make delivery faster.

We aim to resolve concerns quickly while maintaining strict quality and safety standards.

For further assistance, customers can contact us via phone or email.