Privacy Policy

Commitment to your privacy

At Discount Meds, we value your complete privacy and even handle all of your information in line with Australian privacy standards and the National Privacy Principles for the fair handling of personal information. Your privacy rights and the protection of your data are treated as a priority by the company.

Personal information we collect

When you are using our website, or purchase any product the pharmacy may collect some personal information about you. This can include-

Your name, address, contact number, and email address

Delivery and billing details

The history of order and the account preference

How is your personal information used?

Your personal information (which we collect) is used in the manner mentioned below-

To process and fulfil your order requirements

Communicate with your order updated, information about the product and even promotions you opt for.

Tends to provide the marketing updates  and also improve customer service

Discount Meds  may use your information in a de-identified form for market research or internal business improvement purposes.

Protection, security and storage

Discount Meds always takes responsible steps to safeguard your personal information from unauthorised access, loss, misuse, disclosure, or alteration.

Measures that include secure storage systems appropriate to the type of information and how it’s collected or used.

Disclosure of Personal Information

We respect your complete privacy, and we do not rent, sell and even trade your personal information against third parties without consent.

However, in order to operate effectively and comply with legal requirements, we may share certain information in limited circumstances.

Your information may be disclosed to trusted third-party service providers such as courier and shipping partners, strictly for the purpose of delivering your orders.

We may also release the information in case required to comply with the court orders, or even regulatory obligations.

Access to and Correction of Your Information

If you find any of your personal information is incorrect on our website, then you are liable to change it to ensure correct details are registered with us.

To make an access or correction request, you may contact our customer support team via the official contact details provided on our website. For security reasons, we may require verification of your identity before releasing or modifying any personal data.

Cookies and Website Tracking

Our website might be using cookies and other similar tracking technologies to improve your browsing experience.

This includes website traffic, enhancing the overall functionality. Our cookies help to improve customer preference and understand how visitors interact with our platform.

These technologies collect general usage data and do not automatically gather personally identifiable information unless you voluntarily provide it, such as when creating an account or completing a purchase. You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Changes to This Privacy Policy

We have the right to change our privacy terms from time to time. We request all our customers and visitors to keep an eye on 

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